Online application service survey

Introduction

 
Thank you for taking the time to complete this online survey. This research is being carried out by UK Visas and Immigration in the Home Office.

We would value your views and feedback about your recent experience of making an application to visit, work, study or stay permanently in the UK. The questions will only take a couple of minutes to complete and will ask you about the service you have received. The results of this survey will help us to improve the service that you and others receive.

We would like to assure you that all the information we collect will be kept in the strictest confidence and only used for research purposes, to help us improve the service we provide. It will not be possible for us to identify you from the answers you provide.