Thank you for your interest in this survey
This DBS survey gathers customer feedback to assess satisfaction and improve our services.
We welcome responses from individuals who received a disclosure certificate, or contacted DBS customer services.
Why your views matter:
Your feedback helps DBS understand what works well and where we can improve, ensuring our services meet everyone’s needs.
This survey is anonymous. Please don’t include personal details (e.g. names, contact info, case numbers), as these will be removed.
If you require support filling in this survey, if you would like to complete the survey in an alternative format, or if you have any questions please email: research@dbs.gov.uk