Thank you for taking the time to complete this online survey. This research is being carried out by UK Visas and Immigration in the Home Office.
We value your views and feedback about your recent experience of contacting UK Visas and Immigration. The questions will only take a couple of minutes to complete and will ask you about the service you received. The results of this survey will help us to improve the service that you and others receive.
We would like to assure you that all the information we collect will be kept in the strictest confidence and only used for research purposes.
This research is conducted in accordance with the Market Research Society (MRS) code of conduct.
For further information please see our privacy notice